Terms of Service
Last Updated: September 29, 2026
Welcome to Melissa Eppard Coaching. By purchasing coaching services, participating in a program, workshop, group coaching session, or event, or using materials provided through Melissa Eppard Coaching, you acknowledge and agree to the following terms.
Nature of Coaching Services
Melissa Eppard Coaching provides educational, personal development, and coaching services intended to support individuals in areas such as stress reduction, nervous system awareness, survivorship, relationships, intimacy, pleasure, confidence, personal growth, and overall well-being.
Coaching is a collaborative process designed to support reflection, goal setting, personal insight, and positive change. Coaching is not medical treatment, psychotherapy, mental health counseling, diagnosis, or healthcare.
Melissa Eppard is a certified life coach and does not provide services as a physician, psychologist, psychotherapist, psychiatrist, licensed mental health counselor, sex therapist, or other licensed healthcare provider unless explicitly stated otherwise.
Medical and Mental Health Disclaimer
Information shared through coaching sessions, programs, workshops, written materials, websites, social media, emails, or other communications is provided for educational and informational purposes only and should not be considered medical or mental health advice.
Nothing provided through Melissa Eppard Coaching is intended to diagnose, treat, cure, or prevent any medical or psychological condition.
Participants should consult an appropriately qualified healthcare professional regarding medical symptoms, diagnoses, medications, treatment decisions, sexual or reproductive health concerns, mental health concerns, or changes to an existing treatment plan.
Never disregard or delay professional medical or mental health care because of information discussed during coaching or contained in educational materials.
If you are experiencing a medical or mental health emergency, contact an appropriate healthcare professional or emergency service immediately.
Cancer and Survivorship Coaching
Coaching related to cancer, survivorship, life after diagnosis, body image, sexuality, intimacy, menopause, or other health-related experiences is intended to complement—not replace—care provided by your medical team.
Individual health experiences vary considerably. Experiences, strategies, resources, or information discussed during coaching should not be interpreted as individualized medical recommendations.
Intimacy and Sexual Wellness
Some coaching programs may include conversations or educational material related to intimacy, sexuality, body image, pleasure, relationships, sensuality, or sexual wellness.
Participation in these conversations and exercises is voluntary. Clients are encouraged to honor their personal boundaries and may decline to participate in any exercise or discussion that does not feel appropriate for them.
Coaching and educational information related to sexuality or intimacy does not constitute medical treatment, pelvic health treatment, sex therapy, couples therapy, or mental health counseling.
Client Responsibility
By participating in coaching, you acknowledge that you remain responsible for your own decisions, actions, physical and emotional well-being, relationships, finances, and healthcare choices.
You agree to use your own judgment regarding whether coaching suggestions, exercises, resources, or practices are appropriate for you and to seek qualified professional advice when necessary.
No Guarantee of Results
Coaching outcomes vary from person to person. Melissa Eppard Coaching makes no guarantee regarding specific personal, professional, relationship, health, financial, emotional, or other outcomes resulting from coaching.
Testimonials, client stories, and examples describe individual experiences and should not be interpreted as promises or guarantees of similar results.
Group Coaching and Confidentiality
Participants in group coaching programs, workshops, or community discussions may share personal information and experiences. Participants are expected to respect the privacy and confidentiality of other participants and not disclose identifying or personal information shared within the group.
Melissa Eppard Coaching will make reasonable efforts to foster a respectful and confidential environment. However, because group programs involve other participants, absolute confidentiality cannot be guaranteed.
Participants should use their own discretion when deciding what personal information to share in a group setting.
Digital Communications and Online Sessions
Coaching sessions and programs may be conducted through videoconferencing, email, online platforms, or other digital communication methods. While reasonable measures may be taken to protect privacy, no electronic communication system can be guaranteed to be completely secure.
By participating in online coaching, you acknowledge and accept the inherent privacy risks associated with electronic communication.
Educational Materials and Intellectual Property
Unless otherwise stated, worksheets, exercises, recordings, presentations, written materials, course materials, and other resources provided through Melissa Eppard Coaching are the intellectual property of Melissa Eppard Coaching and are intended for the participant's personal use.
Materials may not be reproduced, distributed, sold, published, recorded, or shared publicly without prior written permission.
Recordings
Coaching sessions, workshops, or group programs will not be recorded for promotional or public use without appropriate notice and consent. If a program includes recordings for participant access, participants will be informed in advance.
Participants may not independently record coaching sessions or group programs without prior permission.
Payments, Cancellations, and Refunds
Program fees, payment schedules, cancellation policies, and refund terms will be communicated at the time of registration or purchase.
Unless otherwise stated in writing, purchasing or registering for a coaching program constitutes an agreement to pay the stated program fee according to the payment terms presented at checkout.
Any program-specific cancellation or refund policy presented during registration will control if it differs from these general terms.
Limitation of Liability
To the fullest extent permitted by applicable law, Melissa Eppard Coaching and its owner, representatives, contractors, and affiliates shall not be liable for any direct or indirect loss, injury, damage, or other consequence arising from decisions or actions taken based upon coaching conversations, educational materials, workshops, programs, or information provided through the website.
Nothing in these Terms is intended to waive or limit any rights or liability that cannot legally be waived or limited under applicable law.
Third-Party Resources
Melissa Eppard Coaching may occasionally recommend books, practitioners, organizations, products, websites, services, or other resources for informational purposes. A recommendation or reference does not constitute a guarantee or endorsement of the safety, effectiveness, qualifications, or suitability of a third party.
Clients are responsible for evaluating third-party services and resources independently.
Changes to These Terms
Melissa Eppard Coaching may update these Terms of Service and Disclaimer periodically. Updated terms will be posted on the website with a revised effective date.
Continued use of the website or participation in services following an update constitutes acceptance of the revised terms to the extent permitted by applicable law.
Contact
Questions regarding these Terms of Service or coaching services may be directed to Melissa Eppard Coaching through the contact information provided on this website.
By registering for or participating in coaching services, programs, workshops, or events offered by Melissa Eppard Coaching, you acknowledge that you have read and understood these Terms of Service and Disclaimer and voluntarily agree to them.
Privacy Policy
Last Updated: September 29, 2026
Melissa Eppard Coaching respects your privacy and is committed to protecting the personal information you share through this website.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, register for coaching services, join a program or mailing list, complete a form, schedule an appointment, or make a payment. This information may include your name, email address, phone number, billing information, and information you choose to provide in connection with coaching services.
The website may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data through cookies, analytics tools, or similar technologies.
How We Use Your Information
We use personal information to provide and administer coaching services and programs; process registrations and payments; schedule sessions; communicate with you about services you have requested; send information you have elected to receive; maintain appropriate business records; improve our website and services; and comply with applicable legal obligations.
We do not sell or rent your personal information.
How Information May Be Shared
Personal information may be shared with trusted third-party service providers only as reasonably necessary to operate our business and provide requested services. These may include website hosting, scheduling, email communication, videoconferencing, payment processing, and other technology providers.
These third parties may receive information necessary to perform their services and maintain their own privacy and security practices.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights or the safety of others.
Payments
Payments may be processed through third-party payment providers. Melissa Eppard Coaching does not directly store complete credit or debit card information submitted through these payment processors. Payment providers process your information according to their own privacy and security policies.
Security
We take reasonable administrative and technical measures to safeguard personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.
Your Choices
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications. You may also contact Melissa Eppard Coaching to ask questions about the personal information you have provided or request that information be corrected or deleted, subject to applicable legal and recordkeeping requirements.
Third-Party Links and Services
This website may contain links to third-party websites or use third-party services. Melissa Eppard Coaching is not responsible for the privacy practices of those third parties, and you are encouraged to review their privacy policies.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact
Questions or requests concerning this Privacy Policy may be directed to Melissa Eppard Coaching through the contact information provided on this website.